Sizing Information: For the Polar Tec blankets, measure your horse and add on 10" & round up to the nearest even number. For example: If your horse is 31", I would order a 42" Polar Tec blanket or sheet. Sizing for halters can be determined with measurements over the poll and around the muzzle if you do not know what size the horse wears. Any custom order is nonreturnable!
Return Policy: No horse hair covered products accepted as returns! Exchanges only. You are responsible for all shipping costs on returning items. Bits are NON-RETURNABLE. As noted: Custom orders or embroidered orders cannot be returned. We understand that you need to try products on your horse, please be sure your horse is very clean – or put one of your own clean sheets on the horse and try the product over that.
Taxes: BC customers pay 7% PST and 5% GST. Alberta pays 5% GST. Saskatchewan pays 5% PST and 5% GST. Manitoba pays 7% PST and 5% GST. Ontario pays 13% HST. Any customer in the United States, and overseas pay NO TAXES on products.
Shipping: Shipping costs will be charged at the cost with a 5% handling fee. Unless otherwise requested, we will ship via Canada Post and DHL Courier Service and we will put insurance on the shipment. Carts are shipped direct to you, arranged via our shipping agent/broker.
Shipping Overseas: Attention to all overseas customers; It is very important to remember, any item entering into your country, you will have applicable Taxes charged to you such as customs and duties and possibly brokerage. WE ALWAYS PUT INSURANCE ON ANY ITEMS LEAVING CANADA.